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Is the bottom of your exterior door frame soft, or is water getting in under the threshold? Tell us which doorway is affected and where you first noticed the damage. If you have photos, include one of the damaged area and one showing the whole doorway and the landing outside.

Tell us whether the concern is at the bottom of a door jamb, across the threshold or in the trim beside the opening. Identify the hinge side or latch side if you can, and whether the damage is visible inside, outside or on both sides. Include whether it is the front entry, a back door or another exterior doorway.
If the floor just inside the doorway also feels soft, tell us whether the affected area stays close to the threshold or extends farther into the room. Include any staining or lifting floor finish you have already noticed. The subfloor or nearby framing may need a closer look when defining the repair. You do not need to remove trim or flooring to send a request.


The estimate should make clear which parts of the doorway are included. Mention if the door has become harder to close or latch, or if the same spot has been patched before. Before work begins, check the written scope for:

Include your city and any inspection notes you already have. Let us know whether there are steps or a raised landing outside and whether this is the home's main entrance. These details help explain access to the work area. Photos are helpful, but you can send the request without them.
For damage beyond the doorway, see siding and trim rot repair or structural wood rot repair.
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